How LocumOptoms works

One connected assignment lifecycle

Clear roles, visible states and human fallback make the process easier for optical practices and professionals.

Cover requestSaturday clinicMatching
AM
GOC-registered optometrist18 minutes · OCT experienced
Available
SJ
Preferred professionalPractice system matched
Invited
  1. 01

    Register the organisation and location

    Create the business, add practice sites, authorised users and payment authority.

  2. 02

    Create a cover request

    Specify role, date, hours, rate, diary, systems, equipment, services and local expectations.

  3. 03

    Matching and dispatch begin

    Hard eligibility removes incompatible candidates before relevant professionals are invited.

  4. 04

    A professional accepts

    Final registration, conflict and eligibility checks run before confirmation.

  5. 05

    Track attendance and completion

    The professional attends and submits actual hours and approved expenses.

  6. 06

    Approve and close

    The practice approves or disputes the timesheet before invoice, payment and feedback complete.

What the system checks

Relevant before ranked

Suitability is established through hard eligibility before ranking factors are considered.

Hard eligibility

  • Current GOC status
  • Role and capability requirements
  • Availability and schedule conflicts
  • Minimum rate and travel limit
  • Practice or professional restrictions

Candidate ranking

  • Estimated travel time
  • Previous successful relationship
  • Reliability and punctuality
  • Preference alignment
  • Notification exposure

Controlled dispatch

  • Preferred pool
  • Local eligible pool
  • Wider search
  • Reserve or Ready Now
  • Human operations
Visible booking states

Know what is happening next

Important transitions have a timestamp, responsible actor and audit history.

RequestValidatedDispatchingAcceptedConfirmedAttendanceTimesheetPaid

When the normal journey breaks

Unfilled searches, cancellation, non-arrival concerns, disputes, payment failures and incidents enter visible exception workflows for human action.

Short-notice requests

Automation with an operational safety net

In supported areas, urgent requests can use expanding invitation waves while trained people monitor and intervene.

Validate first

Request completeness, role requirements and payment authority are checked before dispatch.

Expand in stages

Preferred, local, wider and reserve candidates can be invited according to controlled timing.

Escalate to people

Operations can review restrictions, contact candidates and activate authorised recovery steps.

Reconfirm and monitor

Short-notice assignments can use reconfirmation and time-limited journey information after consent.

Start the conversation

Ready to take the next step?

Choose the journey that fits you and create your account.